Mary
T. Dugan
PROFILE
- Gained
proficiency with Microsoft Word, PowerPoint, Excel, Windows
NT 4.0,
- Novell,
Computer Repairs, System Analysis, Operating Systems, Access,
- Lotus
1-2- 3, Cisco I, II, III, & IV, and QuickBasic, systems
operations /software
- Demonstrated
ability to perform Data Entry/Retrieval; keyboarding 90WPM
- Employ
diagnostic/troubleshooting skills to resolve system problems
- Utilize
mechanical dexterity to perform equipment maintenance/upkeep
- Office
Procedures, Interpersonal Skills, Training/Motivation, Phone/Filing
Duties, Business Correspondence, Letter Dictation, Meeting
Coordination, Verbal Communication and Organized/Punctual
EDUCATION
COMMUNITY COLLEGE OF RHODE ISLAND, Warwick, RI
Associate Degree, Microcomputing Systems & Networking
Degree preparation includes Cisco Certified Network Association
(CCNA), A++,
Microsoft certification, Novell certification (December 2001);
GPA 4.0
ARAPAHO COMMUNITY COLLEGE, Arapaho, Colorado
Associate Degree Candidate, Paralegal Studies
EXPERIENCE
Lab Assistant (1997 - present)
COMMUNITY COLLEGE OF RHODE ISLAND
- Student
work-study participant assigned to the Computer Lab; tutor
students in their class assignments; instruction to users
as requested and maintain equipment as needed
Clerical
Assistant (Volunteer) (1998 - 1999)
PROJECT SPHERE, Wakefield, Rhode Island
- Utilized
data entry skills to assist Program Counselors with computer
system conversion; performed general office duties
Office
Assistant (Volunteer) (1997)
VISITING NURSE SERVICES, Narragansett, Rhode Island
Flight Attendant (1987 - 1988)
CONTINENTAL AIRLINES, Newark, New Jersey
Administrative Assistant (1985 - 1987)
CABLE VALUE NETWORK (CVN), Denver, Colorado
- Worked
for the CEO supervising letter/memo preparation and dictation,
managing transcripts, and coordinating office operations
Administrative
Assistant (1981 - 1985)
STERNS ROGERS ENGINEERING, Denver, Colorado
- Assigned
to the General Manager; generated quarterly demographics,
took dictation, arranged meetings, and prepared business
correspondence
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